Our store policy dictates that we do not accept returns. However, we offer exchanges for sizing purposes. If you need to exchange an item for a different size, please contact us within 30 days of your purchase.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note that certain items, such as perishable goods, intimate or sanitary items, and hazardous materials, are not eligible for exchange.

Additionally, gift cards, downloadable software products, and some health and personal care items are non-exchangeable.

If you wish to exchange an item, please reach out to us with your order details and the reason for the exchange. We will provide further instructions on how to proceed with the exchange process.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery